Shipping policy

Processing Time Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates & Delivery Times

• UK Standard Delivery: 3-5 business days

Shipping Confirmation You'll receive a confirmation email with tracking information once your order ships.

Delays While we strive for timely delivery, we cannot guarantee delivery dates and are not responsible for delays caused by shipping carriers or customs.

Lost or Damaged Packages Please contact us at contact@ottimeofficial.com within 48 hours of delivery if your package arrives damaged or goes missing after being marked as delivered.